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Incident

Care-management algorithm under-referred Black patients because it predicted cost, not illness

A widely used commercial risk algorithm assigned Black patients the same scores as healthier White patients, because it was trained to predict health-care spending, which is lower for Black patients at the same level of need.

Sources checked when written 26 September 2026

What happened

Obermeyer and colleagues analysed a commercial algorithm that health systems use to select patients for high-risk care-management programmes. At any given risk score, Black patients had more uncontrolled chronic illness than White patients. The cause was the training label: the model predicted future cost, and unequal access to care means less is spent on Black patients with the same needs. Correcting the disparity would have raised the share of Black patients receiving additional help from 17.7% to 46.5%. The paper does not name the vendor.[1,2]

Documented harm

Systematic under-referral of Black patients to extra care; individual patient harm not quantified.

What it teaches

Sources

  1. Dissecting racial bias in an algorithm used to manage the health of populations. Science (Obermeyer Z, Powers B, Vogeli C, Mullainathan S), 25 October 2019. Primary Peer-reviewed · link checked 2026-09-26
  2. 45 CFR 92.210 Nondiscrimination in the use of patient care decision support tools (Section 1557 rule). U.S. Department of Health and Human Services (eCFR), 6 May 2024. Primary Regulation · link checked 2026-09-26

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